Privacy Policy

Last Updated: September 11, 2026

At fogessentialsclothing.com (“we,” “us,” “our,” or “Company”), we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances in which it may be shared when you visit or make a purchase through our website.

1. Information We Collect

When you use our website, place an order, create an account, or contact us, we may collect information such as:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order and purchase information
  • Account information
  • Customer service communications
  • Website and device information
  • IP address and approximate location
  • Information collected through cookies and similar technologies

We do not intentionally request information that is unnecessary for providing our services.

2. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method used, your payment information may be collected and processed directly by the applicable payment processor. We generally do not store complete payment-card information on our website.

Payment providers may process your information according to their own privacy policies and terms.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill your orders
  • Confirm and manage purchases
  • Arrange shipping and delivery
  • Provide order and tracking updates
  • Process returns, refunds, and exchanges
  • Respond to customer enquiries
  • Provide customer support
  • Maintain and improve our website
  • Personalize your shopping experience
  • Detect and prevent fraud or unauthorized activity
  • Maintain business and transaction records
  • Comply with applicable laws and legal requirements
  • Measure website traffic and advertising performance
  • Send promotional communications where permitted by law and applicable consent requirements

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand how visitors use our website
  • Improve website performance
  • Measure marketing and advertising campaigns
  • Provide relevant advertising where permitted

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Advertising

We may use third-party analytics and advertising services, such as Google and Meta, to understand website traffic, measure advertising effectiveness, and improve our marketing.

These services may collect information about your interactions with our website through cookies, pixels, or similar technologies.

Third-party services process information according to their own privacy policies and applicable settings.

6. How We Share Information

We may share necessary personal information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery companies
  • Website hosting providers
  • Technology and security providers
  • Analytics providers
  • Advertising platforms
  • Customer support services
  • Professional advisers
  • Government authorities or law-enforcement agencies where required by law

We only share information where reasonably necessary for legitimate business, operational, legal, or security purposes.

7. Business Transfers

If our company or some of its assets are involved in a merger, acquisition, restructuring, sale, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

8. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business records
  • Process returns and refunds
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and regulatory obligations

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your data is used

To submit a privacy-related request, contact us using the details below.

11. Marketing Communications

Where permitted by applicable law, we may send promotional emails or other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping updates, and important account or service messages, may still be sent when necessary to provide our services.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where collection is not permitted, please contact us so we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.

14. International Customers

Our website may be accessible to customers in different countries.

Where personal information is transferred, stored, or processed across borders, we will handle such information in accordance with applicable privacy and data-protection requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

16. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

New Global Mart Private Limited

Email: support@fogessentialsclothing.com

Website: https://fogessentialsclothing.com/

We will review privacy-related enquiries and respond within a reasonable period in accordance with applicable requirements.